KEY OFFICES
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  • Love Thy Customer!
    MINACS OMNI: SEAMLESS MULTI-CHANNEL EXPERIENCE
  • Delivering Results. By Design.
    MINACS IN GARTNER MAGIC QUADRANT
    FOR CUSTOMER MANAGEMENT CONTACT CENTER BPO
  • Your Customers Have
    Changed. Have You?
    MINACS ALT CRM: NEW CUSTOMERS. NEW BUSINESS.
  • So Many Answers.
    How Much Is Guesswork?
    CUSTOMER INSIGHTS. MARKETING ANALYTICS.
    INTELLIGENT OPERATIONS.
Newsroom
Minacs Is ISG's Top 10 Outsourcing Provider Again

Minacs Is ISG's Top 10 Outsourcing Provider Again

Oshawa (Canada)/Farmington Hills (US);
June 10, 2016
Innovative Analytics-Driven Omni-Channel Customer Experience Approach Is Key to Growth

Minacs recognized as a Breakthrough Top 10 Service Provider by ISG for the third time in a row for the Americas and for the second time for the Asia Pacific.

Minacs to Add 685 Jobs Across Ontario in Next Five Months
Expands Business With High-Tech Client in Hamilton, Niagara Falls, and Peterborough Offices

Minacs will be adding 685 customer support representatives for its Hamilton, Niagara Falls, and Peterborough offices in Ontario over the next five months.

Minacs Announces Technology Partnership With Nippon Systemware

Minacs Announces Technology Partnership With NSW

Oshawa (Canada)/Farmington Hills (US),
May 10, 2016
Launches Comprehensive Solution for Connected Devices, IoT Market

Minacs announced partnership with Nippon Systemware to offer technology-enabled customer experience management services for the connected devices and IoT market.

Minacs Omni

Un-Silo Your Customer!

See how Minacs Omni integrates multiple channels to give you a unified customer view.
Blogs
Connection Between Technology and Human Factor

Driving the Omni-Channel Customer Experience Every Time

Friday, September 18, 2015 10:30 AM
Excellence Analytics Automated Mass Personalization

Effectively Manage Data for Contact Centers

Friday, July 24, 2015 10:30 AM
The Power of Cross Pollination

The Power of Cross Pollination

Friday, July 10, 2015 10:30 AM
How Machine Learning Can Aid Real-Time Contact Centers

How Machine Learning Can Aid Real-Time Contact Centers

Wednesday, June 10, 2015 10:30 AM